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Quality Control Circles: The basic building blocks of business excellence

Quality Control Circles (QCC) was the first innovation, which was formed to drive TQM (Total Quality Management) strong and deep in an organisation. A movement, which began in 1950 in Japan, is still going strong, says R Jayaraman.Read more

Continuous improvement means profitable and sustainable future for industry

Only those organisations who have moved from Total Quality Movement (TQM) to Business/Performance Excellence/Triple Bottom Line (TBL) can successfully address the Sustainability Development Goals (SDG) requirements, says R Jayaraman.Read more

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